Frequently asked questions

mecspot is an Indian e-commerce platform specialising in two-wheeler diagnostic tools, BS6 testing equipment, fuel pump testers, injector tools, electrical connectors and professional garage products built for mechanics, service centres and bike enthusiasts across India.

Send us a WhatsApp message at +91-7989554535 with your bike model, year, and a photo of your existing part or socket connector. Our technical support team will verify fitment for you before you place your order.

Yes. For workshop orders, bulk supplies or mechanic trade discounts, contact us on WhatsApp at +91-7989554535 or email mecspot24x7@gmail.com.

Pay ₹49 now. Pay the remaining balance on delivery. The ₹49 confirms your order details and delivery address, and the rest is paid in cash to the courier agent at your doorstep.

No. Some products are prepaid only, and the payment options shown on each product page and at checkout reflect what is available for that order. If a product is prepaid only, no cash on delivery option will appear for it.

Delivery is free on all orders of ₹1,000 and above. For orders under ₹1,000, a flat delivery charge of ₹69 applies nationwide. The exact amount for your order is always shown in the order summary before you pay.

Orders are dispatched within 24 hours by express courier. Delivery typically takes 3 to 5 business days across India depending on your location.

Once your order is dispatched you will receive an SMS and email with your tracking ID. You can also check the status under My orders in your account.

Eligible products are covered by a 3-day return and replacement policy. If you receive a damaged, defective or incorrect product, raise a return request within 3 days of delivery for a replacement or refund.

Yes. Orders can be cancelled before dispatch from your account, or by contacting support on WhatsApp at +91-7989554535.